Remote IT support is one of the greatest advantages that IT outsourcing can offer to a business. On one hand, you don't need to keep a dedicated work station available for the support specialist at all times. On the other, you are certain that the routine maintenance tasks and common IT issues that arise on a daily basis are taken care of regularly and on time. Getting IT support online also has the benefit of short response times and, in most instances, direct involvement of the support provider in performing the necessary IT tasks on computers in your office.